ABBRA Member Management System

Step Up to Supervisor

  • 13 Jan 2020
  • 8:30 AM
  • 14 Jan 2020
  • 4:30 PM
  • IYRS, Brooks Building, 449 Thames Street, Newport, Rhode Island 02840
  • 24


  • Pricing for active ABBRA or IYRS Students/Members only.
  • Pricing for registrants who are not members of ABBRA or a student/member of IYRS.


Step up to Supervisor

Information: This class is a must do for anyone who is making that step or has recently moved into a supervisory position.

Topics covered will provide new supervisors with the information and confidence that they will need to succeed in their new roles.

Participants will learn to:
· Create a service culture
· Boost productivity and profitability
· Reduce costly and disruptive employee turnover
· Attract top talent and retain them
· Fully engage your team
· Improve customer relations
· Navigate ethical dilemmas

The course runs two full days and will be co-hosted by IYRS School of Technology & Trades. 

Registration Includes: Course materials, refreshments & lunch.

Course location: IYRS, Brooks Building, 449 Thames Street, Newport, Rhode Island 02840

Parking onsite.

Jan 13 8:30 am - 4:30 pm
Jan 14 8:30 am - 4:30 pm

Participants are responsible for making their own travel and lodging arrangements. To find suitable accommodation at various price levels, please go to

DEADLINE for Course Registration is January 3, 2020.

Registration button is to your left.

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