ABBRA Member Management System

Step Up to Supervisor

  • 20 Jan 2020
  • 8:30 AM
  • 21 Jan 2020
  • 4:30 PM
  • IYRS, Brooks Building, 449 Thames Street, Newport, Rhode Island 02840
  • 12


  • Pricing for active ABBRA or IYRS Students/Members only.
  • Pricing for registrants who are not members of ABBRA or a student/member of IYRS.

Registration is closed

Step up to Supervisor

Information: This class is a must do for anyone who is making that step or has recently moved into a supervisory position.

Topics covered will provide new supervisors with the information and confidence that they will need to succeed in their new roles.

Participants will learn to:
· Create a service culture
· Boost productivity and profitability
· Reduce costly and disruptive employee turnover
· Attract top talent and retain them
· Fully engage your team
· Improve customer relations
· Navigate ethical dilemmas

The course runs two full days and will be co-hosted by IYRS School of Technology & Trades. 

Registration Includes: Course materials, refreshments & lunch.

Course location: IYRS, Brooks Building, 449 Thames Street, Newport, Rhode Island 02840

Parking onsite.

Jan 20 8:30 am - 4:30 pm
Jan 21 8:30 am - 4:30 pm

Participants are responsible for making their own travel and lodging arrangements. To find suitable accommodation at various price levels, please go to

If you have any questions, email

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